Travel with Kit Reverse Charge Call

Need to Speak To Us From Overseas? Here’s How to Call Kit

18 April 2019

If you’re overseas and need to call us in an emergency or to make a claim you can call +61 2 8880 9428

  • Remember, to dial an Australian number from overseas you’ll need to start with +61
  • Drop the 0 for Sydney’s dialing code
  • The number to dial is + 6 1 2 8 8 8 0 9 4 2 8


You’ll need to be able to make international phone calls from either a mobile phone or landline.

Is your mobile roaming turned on? You should be able to call Australia without any hassles.

Local sim? If you’re calling from a sim local to the country you’re travelling in, your plan may not allow international calls. Try to upgrade the plan if possible.

Skype can be used to make phone calls to landlines and mobiles. Load credit to your skype account, then use the dialpad to place a call.

Other ways to reach us from overseas

If you are overseas and need to get in touch, you can also reach us by email:

This inbox is monitored Monday to Friday, 8am to 8pm.

We offer live chat service from Monday to Friday, 8am to 8pm. Look for the ‘Help’ icon at the bottom left corner of your screen.

Not an emergency? If you are overseas or back home in Australia and wish to make a claim that does not need an immediate, emergency response overseas the easiest way to claim is to use our online claim form.


Bring Travel with Kit travel insurance along for the ride and be covered when you need it most. Get a personalised quote to see how much you could save on cover and extras.

Understand your cover

Conditions and exclusions apply to every cover level and optional pack. View our Combined Product Disclosure Statement and Financial Services Guide for full details. Sub-limits apply. Not sure? Our friendly team are here to help. Get in touch