Claim Online

If you are overseas or back home in Australia and wish to make a claim that does not need an immediate, emergency response, the easiest way to claim is to use our online claim form.

We’ll do the rest

Provided we’ve got all the necessary documents we’ll process, assess, and pay your claim without delay, typically within 5 working days. Don’t worry, we’ll let you know if we need any further information or documents to help process your claim.

 

To help us assist you, it’s important that you:

Have your policy number handy

Understand what’s covered

Keep receipts and medical records (See more claims tips)

 

More ways to get in touch

Understand your cover

Conditions and exclusions apply to every cover level and optional pack. View our Combined Product Disclosure Statement and Financial Services Guide for full details. Sub-limits apply. Not sure? Our friendly team are here to help. Get in touch

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