Emergency Claims

If you are overseas and need assistance with an accident, medical emergency, hospitalisation, trip cancellation or delay, or any other urgent event, you’ll need to make an emergency claim.

Get in touch by calling Travel with Kit on +61 2 8880 9428. You can reach us 24/7

You can also email us at claims@travelwithkit.com or find us on live chat.

What happens next

Travel with Kit has partnered with Proclaim to provide you with time-critical assistance when you need it most. Like ourselves, Proclaim are a proudly Australian owned company, and are equipped to provide medical and emergency assistance to Australians travelling across the globe. Once your call is logged with our claims team, Proclaim will assist you to find the best course of action suited to your emergency and location.

To help us assist you, it’s important that you:

Have your policy number handy

Understand what’s covered

Keep receipts and medical records (See more claims tips)

More ways to get in touch

Understand your cover

Conditions and exclusions apply to every cover level and optional pack. View our Combined Product Disclosure Statement and Financial Services Guide for full details. Sub-limits apply. Not sure? Our friendly team are here to help. Get in touch